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Servant leadership is one new model that has proved successful in a growing number of organizations. Companies ranging from a large airline, a retail store chain, a mechanical/electrical construction and service company to an engineering/construction partnership with a public hospital are experimenting with unprecedented and accelerated changes in whom Employees choose to follow, how they lead, and how they come together to address constant flux. This article includes stories from these workplaces, differentiating servant leadership from traditional, hierarchical leadership models. It also offers suggestions for putting servant leadership principles to work—any time, any place.
From Essentials of Servant Leadership
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